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Flashcards in chapter 14 Deck (16)
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1
Q

the principles of conduct governing an individual or a group; specifically the standards you use to decide what your conduct should be

A

ethics

2
Q

the fairness of the process

A

procedural justice

3
Q

the fairness and justice of a decisions result

A

distributive justice

4
Q

the extent to which companies should and do channel resources toward improving one or more segments of society other than the firms owners or stockholdersqqq

A

social responsibility

5
Q

the chracteristic values, traditions and behaviors a companys employees share

A

organizational culture

6
Q

intended in a part to restrict interception and monitoring of oral and wire communications, but with two exceptions; employers who can show a legitimate business reason for doing so, and employers who have employees consent to do so

A

electronic communications privacy act

7
Q

a means to encourage employees to adhere to rules and regulations

A

discipline

8
Q

discipline without punishment, invovles a system of oral warnings

A

nonpunitive discipline

9
Q

involuntary termination of an employees employment with the firm

A

dismisall

10
Q

the actiity of establishing and maintainign the positive employee employer relationshisp that contribute to satisfactory productivity

A

employee relations

11
Q

interviews with employees who are leaving the firm, conducted for obtaining information about the job or related matters, to give the employer insight about the company

A

exit interviews

12
Q

temporary teams whose members work on specific analytical assignments such as how to cut costs or raise productivity

A

suggestion teams

13
Q

semi permanent teams that identify and research work processes and develop solutions to work related problems

A

quality solving teams

14
Q

a special type of formal rpoblem solving teams that identify and research work processes and develop solutions to work related problems

A

problem solving teams

15
Q

a special type of formal problem solving team of specially trained employees who meet once a week to solve problems affecting their work area

A

quality circle

16
Q

a hgihgly trianed group of around eight employees whoa re fully reponosible for turnign out a well defined segment of finished work

A

self manging/self directed work team