Chapter 13 Vocab Flashcards Preview

MGMT 3720 - Organizational Behavior > Chapter 13 Vocab > Flashcards

Flashcards in Chapter 13 Vocab Deck (13)
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1

Power

A capacity that A has to influence the behavior of B so that B acts in accordance with A's wishes.

2

Dependence

B's relationship to A when A possesses something that B requires.

3

Coercive Power

A power base that is dependent on fear of the negative results from failing to comply.

4

Reward Power

Compliance achieved based on the ability to distribute rewards that others view as valuable.

5

Legitimate Power

The power a person receives as a result of his or her position in the formal hierarchy of an organization.

6

Expert Power

Influence based on special skills or knowledge.

7

Referent Power

Influence based on identification with a person who has desirable resources or personal traits.

8

Power Tactics

Ways in which individuals translate power bases into specific actions.

9

Political Skill

The ability to influence others in such a way as to enhance one's objectives.

10

Sexual Harassment

Any unwanted activity of a sexual nature that affects an individual's employment and creates a hostile work environment.

11

Political Behavior

Activities that are not required as part of a person's formal role in the organization but that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization.

12

Defensive Behaviors

Reactive and protective behaviors to avoid action, blame, or change.

13

Impression Management (IM)

The process by which individuals attempt to control the impression others form of them.