Chapter 13: Groups And Teams Flashcards Preview

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Flashcards in Chapter 13: Groups And Teams Deck (42)
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1

Group

Two or more freely interacting individuals who share collective norms, share collective goals, and have a common identity

2

Team

Small group of people with complementary skills who are committed to a common purpose, performance goals, and approach to which they hold themselves mutually accountable

3

Formal group

A group, headed by a leader, that is established to do something productive for the organization

4

Informal group

Group formed by people seeking friendship that has no officially appointed leader, although a leader may emerge from the membership

5

We can differentiate teams in 3 ways, what are they?

1) purpose
2) duration
3) level of member commitment

6

Cross functional teams

Team that is staffed with specialists pursuing a common objective

7

Self-managed teams

Groups of workers who are given administrative oversight for their task domains

8

Virtual teams

Teams that work together over time and distance via electronic media to combine effort and achieve common goals

9

Tuckmans five stage model

Forming
Storming
Norning
Performing
Adjourning

10

Forming

1/5 stages in forming a team
People get orientated and get acquainted

11

Storming

2/5 stages in forming a team

Individual personalities, roles, and conflicts within the group emerge

12

Norming

3/5 stages in forming a team

Conflicts are resolved, close relationships develop, and unity and harmony emerge

13

Group cohesiveness

A “we feeling” that binds group members together

14

Performing

4/5 stages in forming a team

Members concentrate on solving problems and completing the assigned task

15

Adjourning

5/5 stages in forming a team

The stage in which members of an organization prepare for disbandment

16

Punctuated equilibrium

Establishes periods of stable functioning until an event causes a dramatic change in norms, roles, and / or objectives resulting in the establishment and maintenance of new norms of functioning, returning to equalibrium

17

8 most essential considerations in building a group into an effective team

1) collaboration
2) trust
3) performance goals and feedback
4) motivation through mutual accountability and interdependency
5) composition
6) roles
7) norms
8) effective team processes

18

Collaboration

Act of sharing information and coordinating efforts to achieve a collective outcome

19

Trust

Reciprocal faith in others intentions and behaviors

20

Team member interdependence

The extent to which team members rely on common task related team inputs, such as resources, information, goals, and rewards, and the amount of interpersonal interactions needed to complete the work

21

Team composition

Reflects the collection of jobs, personalities, values, knowledge, experience, and skills of team members

22

Roles

Sets of behavior that people expect of occupants of a position

23

Task role

Behavior that concentrate on getting the teams task done

24

Maintenance role

Relationship related role consisting of behavior that fosters constructive relationships among team members

25

Norms

General guidelines or rules of behavior that most group or team members follow

26

Why norms exists (4 reasons)

To help the group surivive

To clarify role expectations

To help individuals avoid embarrassing situations

To emphasize the groups important values and identity

27

Team processes

Members interdependent acts that convert inputs to outputs through cognitive, verbal, and behavioural activities directed toward organizing task work to achieve collective goals

28

3 additional activities teams can use to improve team processes, what are they?

Team charter
Team reflexivity
Team voice

29

Team charter

Outlines how a team will manage teamwork activities

30

Team reflexivity

A process in which team members collectively reflect on the teams objectives, strategies, and processes and adapt