Chapter 12: Informal And Formal Groups Flashcards

1
Q

Group dynamics

A

The social process by which people interact face-to-face in small groups

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2
Q

Formal groups

A

These groups are established by the organization and have a public identity and go to achieve

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3
Q

Informal groups

A

These groups emerge on the base common interests, proximity, and friendships

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4
Q

Informal organization

A

A network of personal and social relations not established required by the formal organization Verizon spontaneously is people associate with each other

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5
Q

Informal leader

A

Employee with the largest amount of status in the informal organization usually becomes the informal leader

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6
Q

Norms

A

Norms are informal standards of behavior

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7
Q

Cohesiveness

A

Cohesiveness is indicated by how strong the employees stick together, rely on each other, and desire to remain members of the group

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8
Q

Reference group

A

A reference group is the group whose norms other people accept as their own

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9
Q

Network charts

A

A diagram used checking better understanding of an information system using a visual portrait of it

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10
Q

Committee

A

A specific type of group in which members who have been delegated the authority to handle the problem at hand meet one of more times to address and resolve it

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11
Q

Surface agenda

A

Hey surface agenda is the official task of the group

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12
Q

Hidden agenda

A

These are the members private emotions and motives which they have brought with them but keep hidden.

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13
Q

Task leader

A

The task leaders job is to help the group accomplish its object and stay on target.

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14
Q

Social leader

A

Social leaders Restore and maintain group relationships very nice and contributions, reconciling disagreements, and playing a supportive role to help the group develop

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15
Q

Brainstorming

A

A popular method for encouraging creative thinking and groups of about eight people.

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16
Q

Deferred judgement

A

Deferred judgement states that all ideas, even unusual and impractical ones, are encouraged without criticism or evaluation

17
Q

Electronic brainstorming

A

Brainstorming done over long distances using devices such as computers to share information or ideas.

18
Q

Nominal group

A

These groups exist in name only, with numbers having minimal interaction prior to producing a decision

19
Q

Delphi decision groups

A

A panel of relevant people is chosen to address an issue. Members are select because they’re experts or have relevant information to share and the time available to do so

20
Q

Dialectic decision method

A

This process begins with a clear statement of a problem to be solved afterwards two or more peeling the proposals are generated. Then the entire group message decision based on the competing presentations.

21
Q

Group decision support system

A

Systems used computers, decision models, and technological Acacian barriers, structure decision process, and discussion. Example is an electronic board from featuring is a display of each other’s ideas on a large screen

22
Q

Social facilitation

A

When group members often try harder to contribute on a task just because other people are around

23
Q

Conformity

A

In which group members are allergic the perceived expectations and norms of the majority and they conscious or unconscious efforts to adopt them

24
Q

Consensus

A

Often interpreted to mean that the group engage in widespread which results in a shared level of understanding

25
Q

Facilitation

A

The process of helping a group attain resounding success, maximize its efficient use of time, and feel satisfied with its efforts

26
Q

Processing

A

Processing involves setting aside several months of the end of the meeting to examine what went well, poorly, and how the group’s behavior could be improved in future sessions

27
Q

Groupthink

A

This occurs when a group values solidarity so much that it feels quickly evaluate its own decisions and assumptions

28
Q

Devils advocate

A

This person it’s is expected to question the ideas of others, probe for supporting facts, and challenge the logic

29
Q

Polarization

A

With polarization individuals bring to the group are strong pre-depositions either positive or negative towards the topic

30
Q

Risky shift

A

A risky shift is the tendency that group members or more willing to take chances with organizational resources as a group than they would if they were acting individually

31
Q

Escalating commitment

A

Escalating commitment is when a group continues to invest more and more into a project even if the project has rational evidence that it will result in failure

32
Q

Social loafers

A

Please individuals use any excuse to shirk responsibility is in justification such as “why should I bother with this problem? I didn’t support it in the meeting”