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Flashcards in Chapter 12: Formal Organizations Deck (19)
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Rational perspective on organizations

Views the formal organization as a goal directed, purposefully designed machine.


Bureaucracy (organization)

Iron cage rationality

Weber believes it to be the most efficient form of organization.

Trapping people and denying many aspects of their humanity.


Scientific management

Directed towards maximizing internal efficiency.


Human relations theory

Social factors are just as important as technical rationality in maximum productivity.


Organizational humanism

This theory suggests that organizations can maximize efficiency and effectiveness while also promoting individual happiness and well being.


Theory X

Calls for directive management in organizations.


Theory Y

Calls for greater democratization of decision making in organizations.


Decision-making theory of organizations

Focuses on how the decisions of individuals individuals in organization affect the organization as a whole.


Systems perspective on organizations

Builds on the fundamental principle that the organization is in constant interaction with its multiple environments — social, political, economic, cultural, technological— and must be able to adapt to environmental change.


Political economy model

Focuses on the dependence of organizations on their environments for necessary resources and in the impact of organization/environment interactions on the internal structure and processes of the organization.


Learning organization theory

Developed on the premise that rational planning is not sufficient for an organization to survive in a rapidly changing environment such as the one we live.


Interpretive perspective on organizations

Organizations are creations of human consciousness and reflect the worldview of the creators; they are social constructions of reality.


Silverman’s social action model

An approach to organizations that emphasizes the active role of individual organizational actors in creating the organization.


Organizational culture model

Views organizations as ongoing interactive processes of reality construction, involving many organizational actors.


Managing diversity model

Contemporary organizations cannot be successful unless they can learn to manage diverse populations. Diversity is permanent, not transitory, feature of contemporary life.


Discourse theory of public administration

Organizational theory had erred by exaggerating the rationality of human nature, by assuming that organizations are concrete entities and by assuming consensus about organizational goals.


Critical perspective on organizations

Focus on patterns of domination and oppression in organizations.


Organizations as multiple oppressions

Social constructions that exclude and discriminate against some categories of people.


Nonhierarchical organization

Authority vested in the membership rather than elite.

Rules kept to minimum.

Decisions made only after issues have been widely discussed by the membership.

No financial reward for leadership positions.