Chapter 11: Enhancing Employee Management Relations Flashcards Preview

Comm 101 > Chapter 11: Enhancing Employee Management Relations > Flashcards

Flashcards in Chapter 11: Enhancing Employee Management Relations Deck (12)
Loading flashcards...
1
Q

Organization that represents workers dealing with management issues involving wages, hours, working conditions

A

Labour Union

2
Q

Temporary work stoppages

A

strikes

3
Q

course of action for resolving employee complaints against management

A

grievance procedures

4
Q

negotiating labour agreements that provide compensation

A

collective bargaining

5
Q

Approval of a labour contract by a vote of the union

A

ratification

6
Q

marching in front of where you work with signs

A

picketing

7
Q

workers report to their jobs but work at slower pace

A

slowdowns

8
Q

refusal to do business with a particular company

A

boycotts

9
Q

business’s refusal to allow union employees to enter workplace

A

lockout

10
Q

a court order requiring a person/group to perform or refrain from some act

A

injunction

11
Q

use of neutral third party who conducts hearing on unresolved problem and decides on solution

A

arbitration

12
Q

non-union workers hired by management to replace striking union workers

A

replacement workers