Chapter 11: Enhancing Employee Management Relations Flashcards Preview

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Flashcards in Chapter 11: Enhancing Employee Management Relations Deck (12)
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1

Organization that represents workers dealing with management issues involving wages, hours, working conditions

Labour Union

2

Temporary work stoppages

strikes

3

course of action for resolving employee complaints against management

grievance procedures

4

negotiating labour agreements that provide compensation

collective bargaining

5

Approval of a labour contract by a vote of the union

ratification

6

marching in front of where you work with signs

picketing

7

workers report to their jobs but work at slower pace

slowdowns

8

refusal to do business with a particular company

boycotts

9

business's refusal to allow union employees to enter workplace

lockout

10

a court order requiring a person/group to perform or refrain from some act

injunction

11

use of neutral third party who conducts hearing on unresolved problem and decides on solution

arbitration

12

non-union workers hired by management to replace striking union workers

replacement workers