Chapter 10 Vocab Flashcards Preview

MGMT 3720 - Organizational Behavior > Chapter 10 Vocab > Flashcards

Flashcards in Chapter 10 Vocab Deck (10)
Loading flashcards...

Work Group

A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility.


Work Team

A group whose individual efforts result in performance that is greater than the sum of the individual inputs.


Problem-solving Teams

Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.


Self-managed Work Teams

Groups of 10 to 15 people who take on responsibilities of their former supervisors.


Cross-functional Teams

Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.


Virtual Teams

Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.


Multiteam System

A collection of two or more interdependent teams that share a superordinate goal; a team of teams.


Organizational Demography

The degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover.



A team characteristic of reflecting on and adjusting the master plan when necessary.


Mental Models

Team members' knowledge and beliefs about how the work gets done by the team.