Chapter 10- Small Groups Communication Flashcards Preview

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Flashcards in Chapter 10- Small Groups Communication Deck (27)
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1
Q

3 important ideas:

  • Formation of group is natural to human. It fulfills needs for:
    1. Inclusion-
    2. Affection-
    3. Control-
A
  1. Identified w/ others.
  2. Love and esteem.
  3. Exercise power.
2
Q

3 important ideas:
- Participating in groups does not mean we are effective.
Grouphate-

A
  • Negative attitude towards working in groups.
3
Q

3 important ideas:

- Group participation helps us contribute to org and society.

A

Including Primary and Secondary groups.

4
Q

3 important ideas about Group Communication:

A
  1. Formation of group is natural to human.
  2. Participating in group does not mean we are effective.
  3. Group participation helps us contribute to organization and society.
5
Q

Secondary groups

A
  • Focus on task accomplishment.

- Meet secondary needs (control and achievement).

6
Q

Primary groups

A
  • Satisfy primary needs for inclusion and affection. Close friends, family.
  • Long term.
  • Socialize and mold us into the people that we become.
7
Q

Primary and Secondary groups conclusion:

A
  • There’s no pure primary and secondary groups. Secondary may serve the same purpose as primary.
8
Q

Groups becoming successful?
1. Better problem solving-

  1. Critical thinking-
  2. Social facilitation-
A
  1. Having numerical advantage.
  2. Spot flaws in others thinking and think of things other may not have.
  3. Tendency for people to work harder in groups than individually.
9
Q

Small group communication-

A

Guild who shares common goals and coordinate their behavior.

10
Q

Characteristics of Small Group Discussion:

  1. Small number of people:
  2. Common purpose:
  3. Connection to each other:
  4. Influence to each other:

Small group vs team:

A
  1. 3-15 people.
  2. mutually interdependent purpose.
  3. Sense of belonging.
  4. Sense of cooperation among members.

Team=group (use interchangeably).

11
Q

Group roles-

A

Shared expectations each members have.

12
Q

Task and relational communication-

A

Positive atmosphere in the group.

13
Q

Task roles-

A

Role that move group to accomplish the task.

14
Q

Relational roles-

A

Help maintaining positive relational atmosphere.

15
Q

Individual/Self-Centered Roles-

A

Behavior that repaired the function of the group.

16
Q

Leaders-

A

Influence people and their behavior.

17
Q

Managers-

A

Coordinate and organize activities. Those who could be leader but not qualified.

18
Q

Leadership-

A

Those who modifies attitudes/behaviors of others to meet group goals and needs.

19
Q

Traits approach-

A

Leader are born, not made. Qualities: Taller, attractive, smarter…

20
Q

Function approach-

A

Task and social function have to be performed.

Performance of function responsible of ALL members.

21
Q

Fisher’s four functions of leaders-

A
  1. Provide sufficient help processing info.
  2. Enact variety of functions within group.
  3. Help members clearing of what happens in group.
  4. Focus on here and now.
22
Q

Styles Approach-

A

Patterns of behavior shown by leaders.

23
Q

Democratic leaders-

A

Encouraged decision making. Ownership.

24
Q

Laissez-faire leaders-

A

Title of leader but not involved in discussion. Members know what to do.

25
Q

Autocratic leaders-

A

Maintain tight control over group members. Give order.

26
Q

Source of power:

A. Reward power-

B. Punishment Power-

C. Legitimate power-

D. Referent power-

E. Expert power-

A

A. provide tangible reward.

B. Coercive power. Threat.

C. Power from position you hold.

D. Comes from liability. If they like you.

E. Your expertise on an issue.

27
Q

Effective Small Group Practices:

A. Equal participation-

B. Consensus decision-making style-

C. Cooperative conflict style-

D. Respectful communication style-

A

A. Everyone have a voice in group.

B. Everyone agreed on certain path.

C. If there’s conflict, everyone is considered.

D. Everyone in group feels open to communicate.