Chapter 10: Motivating Employees and Teams Flashcards Preview

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Flashcards in Chapter 10: Motivating Employees and Teams Deck (24)
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1
Q

The application of scientific principles to management work and workers

A

scientific management

2
Q

a motivation theory that sequences human needs in order of their importance

A

Maslow’s Hierarchy of Needs

3
Q

Assumes employees dislike work and will only work in a highly controlled work environment

A

Theory X

4
Q

Assumes responsibility and work towards organizational goals and personal rewards are achieved

A

Theory Y

5
Q

Motivation theory by Alderfer that better supports empirical research than Maslow’s

A

ERG Theory

6
Q

the concern for basic, material existent motivators

A

Existence (ERG)

7
Q

concern for interpersonal motivators

A

Relatedness (ERG)

8
Q

concern for personal growth

A

Growth

9
Q

Motivational Theory that suggest satisfaction and dissatisfaction are separate and distinct dimensions

A

Two-Factor Theory

10
Q

Means of modifying behaviour based on the premise that rewarded behaviour is likely to be repeated and punished behaviour is less likely to occur

A

Reinforcement Theory

11
Q

Systematic program of reinforcement to encourage desirable behaviour

A

Behaviour Modification

12
Q

Motivation Theory based on the assumption that motivation depends on how much we want something and how likely we think we are to get it

A

Expectancy Theory

13
Q

Suggests that employees are motivated to achieve goals that they and their managers establish together

A

Goal-setting theory

14
Q

Motivation technique where managers and employees collaborate in setting goals

A

Management by Objectives (MOB)

15
Q

Where employees set their own work hours

A

Flextime

16
Q

Where 2 people share 1 full-time position

A

Job sharing

17
Q

Working from home

A

Telecommuting

18
Q

method of motivating employees by providing increased variety, responsibility and control

A

Job enrichment

19
Q

form of job enrichment where employee is given additional but similar tasks

A

Job enlargement

20
Q

form of job enrichment where employees are given entirely new tasks

A

Job redesign

21
Q

form of job enrichment where employee is moved between various jobs

A

job rotation

22
Q

making employees more involved by increasing their participation and decision making

A

empowerment

23
Q

Employees are shareholders of the company

A

employee ownership

24
Q

where members are dispersed geographically and communicate electronically

A

virtual team