Chapter 10: Motivating Employees and Teams Flashcards Preview

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Flashcards in Chapter 10: Motivating Employees and Teams Deck (24)
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1

The application of scientific principles to management work and workers

scientific management

2

a motivation theory that sequences human needs in order of their importance

Maslow's Hierarchy of Needs

3

Assumes employees dislike work and will only work in a highly controlled work environment

Theory X

4

Assumes responsibility and work towards organizational goals and personal rewards are achieved

Theory Y

5

Motivation theory by Alderfer that better supports empirical research than Maslow's

ERG Theory

6

the concern for basic, material existent motivators

Existence (ERG)

7

concern for interpersonal motivators

Relatedness (ERG)

8

concern for personal growth

Growth

9

Motivational Theory that suggest satisfaction and dissatisfaction are separate and distinct dimensions

Two-Factor Theory

10

Means of modifying behaviour based on the premise that rewarded behaviour is likely to be repeated and punished behaviour is less likely to occur

Reinforcement Theory

11

Systematic program of reinforcement to encourage desirable behaviour

Behaviour Modification

12

Motivation Theory based on the assumption that motivation depends on how much we want something and how likely we think we are to get it

Expectancy Theory

13

Suggests that employees are motivated to achieve goals that they and their managers establish together

Goal-setting theory

14

Motivation technique where managers and employees collaborate in setting goals

Management by Objectives (MOB)

15

Where employees set their own work hours

Flextime

16

Where 2 people share 1 full-time position

Job sharing

17

Working from home

Telecommuting

18

method of motivating employees by providing increased variety, responsibility and control

Job enrichment

19

form of job enrichment where employee is given additional but similar tasks

Job enlargement

20

form of job enrichment where employees are given entirely new tasks

Job redesign

21

form of job enrichment where employee is moved between various jobs

job rotation

22

making employees more involved by increasing their participation and decision making

empowerment

23

Employees are shareholders of the company

employee ownership

24

where members are dispersed geographically and communicate electronically

virtual team