Chapter 1 Vocab Flashcards Preview

MGMT 3720 - Organizational Behavior > Chapter 1 Vocab > Flashcards

Flashcards in Chapter 1 Vocab Deck (52)
Loading flashcards...
1

Manager

An individual who achieves goals through other people.

2

Organization

A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.

3

Planning

A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.

4

Organizing

Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.

5

Leading

A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.

6

Controlling

Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.

7

Figurehead

Symbolic head; required to perform a number of routine duties of a legal or social nature.

8

Leader

Responsible for the motivation and direction of employees.

9

Liaison

Maintains a network of outside contacts who provide favors and information.

10

Monitor

Receives a wide variety of information; serves as nerve center of internal and external information of the organization.

11

Disseminator

Transmits information received from outsiders or from other employees to members of the organization.

12

Spokesperson

Transmits information to outsiders on organization's plans, policies, actions, and results; serves as expert on organization's industry.

13

Entrepreneur

Searches organization and its environment for opportunities and initiates projects to bring about change.

14

Disturbance Handler

Responsible for corrective action when organization faces important, unexpected disturbances.

15

Resource Allocator

Makes or approves significant organizational decisions.

16

Negotiator

Responsible for representing the organization at major negotiations.

17

Technical Skills

The ability to apply specialized knowledge or expertise.

18

Human Skills

The ability to work with, understand, and motivate other people, both individually and in groups.

19

Conceptual Skills

The mental ability to analyze and diagnose complex situations.

20

Organizational Behavior (OB)

A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness.

21

Systematic Study

Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.

22

Evidence-Based Management (EBM)

The basing of managerial decisions on the best available scientific evidence.

23

Intuition

A gut feeling not necessarily supported by research.

24

Psychology

The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.

25

Social Psychology

An area of psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another.

26

Sociology

The study of people in relation to their social environment or culture.

27

Anthropology

The study of societies to learn about human beings and their activities.

28

Contingency Variables

Situational factors: variables that moderate the relationship between two or more variables.

29

Workforce Diversity

The concept that organizations are becoming more heterogeneous in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups.

30

Positive Organizational Scholarship

An area of OB research that concerns how organizations develop human strength, foster vitality and resilience, and unlock potential.