Flashcards in Chapter 1 Vocab Deck (52)
An individual who achieves goals through other people.
A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.
A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.
Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.
Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
Symbolic head; required to perform a number of routine duties of a legal or social nature.
Responsible for the motivation and direction of employees.
Maintains a network of outside contacts who provide favors and information.
Receives a wide variety of information; serves as nerve center of internal and external information of the organization.
Transmits information received from outsiders or from other employees to members of the organization.
Transmits information to outsiders on organization's plans, policies, actions, and results; serves as expert on organization's industry.
Searches organization and its environment for opportunities and initiates projects to bring about change.
Responsible for corrective action when organization faces important, unexpected disturbances.
Makes or approves significant organizational decisions.
Responsible for representing the organization at major negotiations.
The ability to apply specialized knowledge or expertise.
The ability to work with, understand, and motivate other people, both individually and in groups.
The mental ability to analyze and diagnose complex situations.
Organizational Behavior (OB)
A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness.
Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.
Evidence-Based Management (EBM)
The basing of managerial decisions on the best available scientific evidence.
A gut feeling not necessarily supported by research.
The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.
An area of psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another.
The study of people in relation to their social environment or culture.
The study of societies to learn about human beings and their activities.
Situational factors: variables that moderate the relationship between two or more variables.
The concept that organizations are becoming more heterogeneous in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups.