Chapter 1 Quiz Flashcards Preview

AHS 340 - Intro to Health Care Management > Chapter 1 Quiz > Flashcards

Flashcards in Chapter 1 Quiz Deck (10)
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1
Q

Which of the following is an example of a non-direct care setting?

A

Insurer

2
Q

This function refers to the setting of reporting and responsibility relationships within a manager’s unit:

A

Organizing

3
Q

The most commonly used organizational structure is:

A

Functional

4
Q

Employee engagement is best described as:

A

Employee motivation and commitment to the organization

5
Q

Organizational culture is best known as:

A

Beliefs, values, and behaviors that characterize the organization

6
Q

Succession planning is:

A

An approach to replace managers who retire or move up

7
Q

Self-management means:

A
  • Managing time and information
  • Being responsive
  • Keeping current
8
Q

Effective change management requires that managers resist change and focus on the status quo.

A

False

9
Q

Standards of behavior are defined as expectations for conduct for all employees.

A

True

10
Q

Interpersonal competency reflects expertise or ability to perform a specific work task.

A

False