Chapter 1 Part 2 Flashcards Preview

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Flashcards in Chapter 1 Part 2 Deck (10)
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1

- Setting objectives consistent with top management’s goals
- Planning and allocating resources to meet objectives
- Coordinating and linking divisions within a firm
- Monitoring and managing performance of subunits and managers
- Implementing strategies developed by top managers

Middle managers

2

Responsible for managing the performance of entry-level employees
Responsibilities include:
- Monitoring (Controlling)
- Teaching
- Short-term planning
Encourage and reward the performance of their workers

First-Line Managers

3

Responsible for producing a company's goods and services

Entry-level employees

4

Responsible for facilitating team activities toward goal accomplishment
Help team members:
- Plan and schedule work
- Learn problem-solving methods
- Work effectively with each other
Foster internal and external relationships

Team Leaders

5

Figurehead role
Leader role
Liaison role

Interpersonal Roles

6

Managers perform ceremonial duties

Figurehead role

7

Managers motivate and encourage workers to accomplish organizational objectives

Leader role

8

Managers deal with people outside their unit

Liaison role

9

Monitor role
Disseminator role
Spokesperson role

Informational Roles

10

Managers scan their environment for information, contact others for information, and receive unsolicited information

Monitor role