Chapter 1 (Managing Human Resources) Flashcards Preview

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Flashcards in Chapter 1 (Managing Human Resources) Deck (18)
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1
Q

Human Resources Management(HRM)

A

The process of managing human talent to achieve an organization’s objectives.

2
Q

Human Capital

A

The knowledge, skills, and capabilities of individuals that have economic value to an organization

3
Q

Six Sigma

A

A set of principals and practices whose core ideas include understanding customer needs, doing things right the first time, and striving for continuous improvement.

4
Q

Reengineering

A

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvement in cost, quality, service and speed

5
Q

Downsizing

A

Planned elimination of jobs

6
Q

Outsourcing

A

contracting out work that was formally done by employees

7
Q

Change Management

A

Change management is a systematic way of bringing about and managing both organizational changes and changes on the individual level.

8
Q

Reactive Change

A

Change that occurs after external forces have already affected performance

9
Q

Proactive Change

A

Change initiated to take advantage of targeted opportunities

10
Q

Globalization

A

The trend to opening up foreign markets to international trade and investment

11
Q

Corporate Social Responsibilities

A

The responsibility of the firm to act in the best interest of the people and communities affected by its activities

12
Q

Collaborative Software

A

Software that allows workers to interface and share information with one another electronically

13
Q

Knowledge Workers

A

Workers whose responsibilities extend beyond the physical execution of work to include planning, decision making and problem solving

14
Q

Human Resources Information System

A

A computerized system that provides current and accurate data for purposes of control and decision making

15
Q

Furloughing

A

A situation in which an organization asks or requires employees to take time off for either no pay or reduces pay

16
Q

Offshoring

A

The business practice of sending jobs to other countries

17
Q

Nearshoring

A

The process of moving jobs closer to one’s home country

18
Q

Employee Leasing

A

The process of dismissing employees who are then hired by a leasing company (which handles all HR related activities) and contracting with that company to lease back the employees.