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Flashcards in chapter 1 Deck (9)
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1
Q

resource-based view of organizations

A

a model that argues that rare and inimitable resources helps firms maintain competitive advantage

2
Q

the concept of numerous small decisions

A

small decisions that people make everyday

3
Q

socially complex resources

A

resources created by people, such as culture, teamwork, trust, and reputation

4
Q

the rule of one-eighth

A

the belief that at best one-eighth, or 12 %, of organizations will actually do what is required to build profits by putting people first

5
Q

what employees face the most stress in companies (higher or lower)

A

people in lower positions!

ceos have higher wages, more control

6
Q
satisfaction list (5)
(from lowest to highest)
A
pay
promotion
supervision
coworkers
work itself
7
Q

organizational behaviour

A

field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviours of individuals and groups in organizations

8
Q

strategic management

A

field of study devoted to exploring the product choices and industry characteristics that affect an organization’s profitability

9
Q

scientific management

A

using scientific methods to design optimal and efficient work processes and tasks

fredrick taylor