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Flashcards in Chapter 1 Deck (24)
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1
Q

Which of the Following is NOT a function of a company officer as a supervisor?

A. Giving advice.
B. Acting as a role model.
C. Negotiating Conflicts.
D. Developing an attitude of superiority.

A

D. Developing an attitude of superiority. (14)

2
Q

As a subordiate, a company officer is expected to:

A. execute the orders of superior officers.
B. question policies of orders they consider unfair.
C. create a negative example for subordinates and peers.
D. act as a middle man between superior officers and administration.

A

A. execute the orders of superior officers. (14-15)

3
Q

Which of the following is NOT a role of the company officer as a public servant?

A. Inspecting facilities
B. Issuing burning permits
C. Investigating suspicious fires
D. Providing in-home inspections

A

D. Providing in-home inspections

4
Q

Which of the following statements about the challenges facing a new company officer is MOST accurate?

A. Company officers are not responsible for the actions of subordinates.
B. The relationships between company officers and subordinates rarely change upon promotion.
C. Supervision at the company officer level may be the most difficult type of supervision one can encounter.
D. A company officer is an equal part of an informal association with other members of a unit working as a team.

A

C. Supervision at the company officer level may be the most difficult type of supervision one can encounter. (16)

5
Q

Perceptions of a new company officer are:

A. objective.
B. subjective.
C. based on facts.
D. easy to overcome.

A

A. Supporting all types of education and training (19)

6
Q

An internal expectation that may be difficult to overcome is:

A. abusing power and confusing rank with respect.
B. the idea that a company officer may overlook policy infractions because of friendship.
C. a family member’s expectations of time and attention from the new company officer.
D. administration’s expectations that a new officer automatically knows how to lead and supervise.

A

A. abusing power and confusing rank with respect. (20)

7
Q

Which of the following is NOT a solution to overcoming challenges and expectations as a new company officer?

A. Listening to others
B. Being loyal to yourself
C. Setting high yet attainable standards
D. Being an ethical role model at all times

A

B. Being loyal to yourself (21)

8
Q

Providing a safe work environment is a responsibility a company officer has to:

A. the public.
B. their family
C. subordinates.
D. the profession.

A

C. subordinates (22)

9
Q

Serving as a role model is a responsibility a company officer has to:

A. the public.
B. themselves.
C. the profession.
D. the organization.

A

C. the profession (22)

10
Q

Which of the following is a human resources management duty of a Level I Fire Officer?

A. Develop human resourse procedures
B. Prepare projects and divisional budgets
C. Provide company-level training activities
D. Ensure that employees perform to the best of their abilities

A

C. Provide company-level training activities (22-23)

11
Q

Which of the following is an administrative duty that ONLY a Level I Fire Officer can perform?

A. Develop budgets
B. Evaluate the resource needs of assigned units
C. Purchase materials and equipment that will meet the needs of the unit
D. Administer the administration’s policies, procedures, and orders at the unit level

A

D. Administer the administration’s policies, procedures, and orders at the unit level (24)

12
Q

Which of the following is an inspection and investigation duty that ONLY a Level II Fire Officer can perform?

A. Preserve evidence
B. Interview witnesses and emergency personnel
C. Conduct a preliminary investigation of a fire scene
D. Notify a fire investigator when the situation warrants

A

C. Conduct a preliminary investigation of a fire scene (24)

13
Q

Which of the following is an emergency service delivery duty of a Level I Fire Officer?

A. Assign resources to effectively control incidents
B. Develop preincident plans for multiunit operations
C. Inspect all potential hazardous sites within the unit’s response area
D. Conduct postincident analyses using information gathered from all responding units

A

C. Inspect all potential hazardous sites within the unit’s response area. (25)

14
Q

Which of the following is a health and safety duty that ONLY a Level II Fire Officer can perform?

A. Apply health and safety standards daily
B. Implement safety-related policies and procedures
C. Monitor personnel to ensure that safety guidelines are followed
D. Analyze unit accident and injury reports and recommend steps to prevent reoccurrence

A

D. Analyze unit accident and injury reports and recommend steps to prevent reoccurrence (26)

15
Q

Which of the following actions can help a new company officer overcome personal challenges?

A. Supporting all types of education an training
B. Being willing to put the new position before family and friends
C. Refusing to listen to subordinates’ ideas, opinions, or complaints
D. Openly criticizing the organization and management to show loyalty to subordianates

A

A. Supporting all types of education and training (19)

16
Q

A first line supervisor responsible for the performanceand safety of assigned personnel

A

Company Officer

17
Q

What percent of a companies time is spent dealing with emergencies?

A

Less than 10 percent

18
Q

What is the Company officers Principle Job?

A

Leading others

19
Q

Company Officers are expected to lend a hand, when needed, with activities that do not compromise their roles as leaders (T/F)

A

True

20
Q

Who is the backbone of the service delivery system?

A

The Firefighter

21
Q

What standard Outlines the requirements for Fire Officer?

A

NFPA 1021 Standard for Fire Officer Professional Qualifications

22
Q

What are five roles of the company officer?

A

Coach Manager Leader Instructor Planner

23
Q

At the company level, the company officer manages what?

A

Resources: people equipment and time

24
Q

What are the five strategies for success?

A

Be professional, set personal goals, work on training and education, be loyal, be a role model