9.1 Employee Relations Manual (12-2014) Flashcards

1
Q

What does OER stand for?

A

Office of Employee Relations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How many bargaining units are managed by the CHP?

A

We manage 12. (1-5 c)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what does SEERA stand for and what was it renamed?

A

State Employer=Employee relations act, renamed the Ralph C. Dills Act. (2-3)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is the Dills Act

A

It is a series of government codes which govern collective bargaining . (2-3)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

If there is a conflict between policy and the contract, which is controlling?

A

The contract is in all circumstances. (2-6)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

An association rep has the right to vigorously act to represent the employee. While acting in that capacity, the rep is on equal ground with management. (T/F)

A

True. (3-5)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

If a rep requests to engage in representational matters during work hours. is it a may/should/shall that it be granted?

A

It is a shall unless his absence would interfere with efficient operations. If denied, an alternate time will be arranged. (5-3)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

A rep desiring access to a work location must do what?

A

Permission must be requested from the commander stating the purpose and it must be requested a reasonable amount of time prior to the intended visit. (5-3)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

A rep must obtain permission from whom prior to ingaging in Area rep matters during regular work hours?

A

The immediate supervisor or designee. (5-3)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

May access to a work location be denied to a rep who is requesting to conduct representational business while on duty?

A

It may be denied or delayed for reasons including safety, security, work load requirements, or other legitimate circumstances. (5-3)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

May the association use Area bulletin boards and if yes, what needs to be done prior to posting anything?

A

Yes, to post certain notices, the rep must date and initial the material and a copy must be given to the commander/designee at the time of posting. (5-4)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Can management remove association material from a bulletin board?

A

Yes, but it should make every reasonable effort to contact the association to explain the reason. If doubt exists as to the propriety of the material, OER should be contacted. Management retains the final authority for removal. (5-4)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Can association business be conducted during work hours?

A

No, all association business must be conducted on the employees “own time” or during non working hours”. (lunch, breaks, before after work) (6-5)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

May reps solicit and/or distribute employee organization literature at the work location?

A

If granted permission a rep may distribute literature before or after work hours or during meal periods in non-work areas. It is appropriate to provide some location on state premises for solicitations. (5-5)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

May a rep use a departmental telephone?

A

Yes, as long as it dos not result in toll charges, or interfere with the operation of the office. (5-5)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

May reps use “release time” to prepare for meet and confer sessions with management?

A

No, time is for the session and possibly some travel, but not for preparation. (6-3)

17
Q

Who has the authority to grant/deny release time?

A

The employee’s supervisor, but it must be consistent with policy and the contract. (6-4)

18
Q

Is state release time authorized for off site meetings?

A

No, if an off site meeting is requested, state release time shall be denied. (6-5)

19
Q

For purposes of Grievances/complaints, is the employee authorized state release time?

A

A reasonable amount of state release time (during assigned work hours) may be used, if approved by a supervisor, for the purpose of conferring with a rep. (6-6)

20
Q

What form is completed when submitting for release time?

A

CHP 610. ((6-15)

21
Q

What is the general difference between a grievance and a complaint?

A

A grievance is a dispute over contract violations, and a complain is over policy or procedures. (7-3)

22
Q

List the levels in grievance/ complaint.

A
Informal Level: discussion between employee and immediate supervisor.
Level 1: Area commander
Level 2: Division commander
Level 3: Commissioner
Level 4: Director of DPA.  (7-4)
23
Q

Is the information involving complaints/grievances confidential?

A

yes. (7-4)

24
Q

What form shall be used to file a grievance?complaint?

A

Chp 94. (7-9)

25
Q

Who is responsible for seeing that the employee relations policies of the CHP are carried out?

A

Supervisors and managers. (3-3)

26
Q

According to the Dills Act, which employees are not considered “state employees”?

A

Confidential employees. (13-4)

27
Q

What is the purpose of Department Employee relation program?

A

Encourage harmonious relations and establish equitable/peaceful resolution. (1-3)

28
Q

What is the key to increased job satisfaction?

A

open communication. (1-3)

29
Q

Who is responsible for administering employee relations policies?

A

Office of Employee Relations. (1-3)

30
Q

The Dills Act, which Governs Collective Bargaining is found in what code?

A

Government Code. (2-4)

31
Q

Per CHP policy, the Peace Officer Procedural Bill of Rights applies to who?

A

All CHP employees except cadets. (2-5)