8.2 problem solving, decision making and judgment Flashcards

1
Q

algorithm

A

a slow logical and step by step solution to a problem based on a set of rules

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2
Q

heuristics

A

relying on past experience to make a quick and reasonable guess as to the problems solution

it may not work bc every situation is a bit different but they offer quick solutions

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3
Q

cognitive obstacles

A

obstacles that prevents us from finding the correct strategy
the nine dot problem
(think outside the box)

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4
Q

functional fixedness

A

the tendency to treat objects as only serving one function

two string problem

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5
Q

judgement and decision making also rely on

A

algorithms and heuristics

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6
Q

forming judgments by algorithm is

A

hard work and time consuming

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7
Q

using a heuristic to form a judgment is

A

quicker , but requires a good basis for guessing

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8
Q

representativeness heuristic

A

the assumption that all members of a category share the same features based on ones experience with only a small number of category members
judging chief Wiggum as representative of police officers as a group would be unfair

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9
Q

the case of linda

A

linda is 31 years old, single outspoken and very bright, she majored in philosophy, as a student, she was deeply concerned with issues of discrimination and social justice, and also participated in antinuclear demonstrations

which is more likely?
a)linda is a bank teller
b)linda is a bank tell and is active in the feminist movement
80% choose B
Whats more likely is actually A
why do people tend to pick B?
bc we tend to be more influenced by the description of Linda’s characteristics than we are by the Base rates

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10
Q

Base rates

A

the base rat of bank tellers, who are also active in the feminist movement ,must be lower than the total base rate of bank tellers

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11
Q

conjunction fallacy

A

an error
the failure to appreciate the probability of two events occurring together must be lower than the probability of either of those events occurring alone

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12
Q

the availability heuristic

A

making judgments about he frequency with which events occur based on how easy it is for us to think of examples
ex.are there more words that start with k or that have k as the 3rd letter?
most ppl state that there are more that start with k because it is easier to think of examples
the correct answer is that there are many more words that have K as the 3rd letter

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13
Q

the anchoring effect

A

restrictions in a persons numerical judgments based solely on their exposure to some number
the anchoring effect even occurs when the biasing number is completely irrelevant

condition A
is the percentage of countries in the United nations that are from Africa greater or less than 10%? what do you think the exact percentage is ?
average estimate =25%
condition B
is the percentage of countries in the united nations that are from Africa greater or less than 65%? what do you think the exact percentage is?
average estimate=45%

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14
Q

framing effects

A

when the mere wording of a question has a biasing influence on our judgments or decision making

ex. you are in charge of an African village under threat from a disease
you have 2 vaccines, but you are only allowed to administer one of them
you know from past experience Vaccine A- 200 of the 600 will be saved
vaccine B there is a 33% chance that all 600 villagers will be saved and a 67% chance that none of the villagers will be saved
Most people choose vaccine A

now diff vaccines
vaccine C-400 of 600 will die
vaccine D- 33% chance that none of the 600 villagers will dies and a 67% chance that all the villagers will die
most people choose D

A and C are the same
B and D are the same
whether the scenario emphasizes saving villagers vs. villager deaths determines which vaccine ppl choose

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15
Q

belief perseverance

A

persisting in ones pre existing beliefs despite exposure to evidence that contradicts those beliefs

once we form a belief is it very difficult to change our mind

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16
Q

confirmation bias

A

seeking out and attending to evidence that supports some belief, while also actually avoiding evidence that contradicts that belief

a barrier to our learning

17
Q

decision making and the paradox of choice:

two diff types of decision makers

A

maximizers

satisfiers

18
Q

maximizers

A

thoroughly explore the pros and cons associated with every option in an effort to make the best possible choice

19
Q

satisfiers

A

do very little research and simply choose the first option that fulfills some minimum set of criteria

20
Q

surprisingly, studies suggest that ________ end up being happier with their choices than __________.

A

satisfiers

maximizers

21
Q

two routes to problem solving

A

algorithm

heuristics