7.3a Using Non-Financial Data to Analyse Performance Flashcards Preview

Business Studies A2 > 7.3a Using Non-Financial Data to Analyse Performance > Flashcards

Flashcards in 7.3a Using Non-Financial Data to Analyse Performance Deck (3)
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1
Q

Performance metrics are used in a business to judge what?

A

How well it is doing

2
Q

Difficulties in using marketing, HRM and operations data:

A
  • No standardisation
  • Difficult to make judgements based on opinions
  • Reflection on what has happened rather than what might happen
3
Q

What are the models created to judge performance?

A
  • Kaplan and Norton’s Balance Scorecard

- Elkington’s Triple Bottom Line

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