7.2 Performance Appraisals Flashcards
What is a 360-degree evaluations
where the rater may be a colleague, or even subordinate to the person being appraised.
What does Employee performance include?
Includes outcomes (i.e., quality and quantity of outcomes), behavior (such as good attendance, polite treatment of customers) and job-related attributes (for example, cooperativeness, team playing, loyalty).
Management development
Performance appraisal provides a framework for future employee development by identifying and preparing individuals for increased responsibilities.
Feedback
Performance appraisal outlines what performance is expected from employees.
Performance measurement
Performance appraisal establishes the relative value of an individual’s contribution to the company and helps evaluate individual accomplishments.
HR planning
Performance appraisal audits management talent and potential to evaluate the current supply of human resources for replacement planning.
Legal compliance
Performance appraisal helps establish the validity of employment decisions made on the basis of performance-based information. (Also helps to defend management actions such as demotions, transfers, or terminations.)
Communication
Performance appraisal provides a format for dialogue between superior and subordinate and improves the understanding of personal goals and careers.
Enhanced supervisory understanding of the job
Performance appraisal encourages superiors to be aware of what their subordinates are doing.
Which of the following terms refers to the person doing the appraising when discussing performance appraisal systems?
Superior
Manager
Subordinate
Ratee
Superior
When do 360-degree evaluations take place?
When the rater is a colleague
When the rater is from the HR department
When the rater is a manager
When the rater is an outside contractor
When the rater is a colleague
How do performance appraisals help in performance measurement? Performance appraisals:
Outline what performance is expected
Provide a framework for future employee development
Establish the relative value of an individual’s contribution to the company
Help establish the validity of employment decisions
Establish the relative value of an individual’s contribution to the company
Performance appraisals have a positive impact on all of the following except…
Outlining what performance is expected
Encouraging supervisors to be aware of what their employees are doing
Providing a framework for past employee development
Improving productivity of the organization
Providing a framework for past employee development
