5.5 Troubleshooting Mobile Devices / Laptops Flashcards Preview

CompTIA A+ 1001 > 5.5 Troubleshooting Mobile Devices / Laptops > Flashcards

Flashcards in 5.5 Troubleshooting Mobile Devices / Laptops Deck (2)
Loading flashcards...
1
Q

List common symptoms of mobile devices and laptops while adhering to the appropriate procedures.

A
  • No display
  • Dim display
  • Flickering display
  • Sticking keys
  • Intermittent wireless
  • Battery not charging
  • Ghost cursor/pointer drift
  • No power
  • Num lock indicator lights
  • No wireless connectivity
  • No Bluetooth connectivity
  • Cannot dispaly to external monitor
  • Touchscreen non-responsive
  • Apps not loading
  • Slow performance
  • Unable to decrypt email
  • Extremely short battery life
  • Overheating
  • Frozen system
  • No sound from speakers
  • GPS not functioning
  • Swollen battery
2
Q

What is the correct disassembling processes for proper re-assembly of mobile and laptop devices?

A
  • Document and label cable and screw locations
  • Organize parts
  • Refer to manufacturer resources
  • Use appropriate hand tools