5.5 - Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures. Flashcards Preview

Comp TIA A+ 220 1001 Based on Exam Objectives > 5.5 - Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures. > Flashcards

Flashcards in 5.5 - Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures. Deck (19)
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1
Q

Non-responsive touchscreen - Apple and Andriod.

A
2
Q

App Issues.

A
3
Q

Unable to decrypt email.

A
4
Q

Short battery life.

A
5
Q

Overheating.

A
6
Q

Frozen system.

A
7
Q

No sound from speakers.

A
8
Q

GPS not functioning.

A
9
Q

Swollen battery.

A
10
Q

Device disassembly - Best practices.

A
11
Q

Device disassembly - Mapping the puzzle.

A
12
Q

Device disassembly - Organising parts.

A
  • Use containers to separate the sections
  • Glasses, boxes, etc.
  • Magnetic grid
  • Multi-day projects should be sealed or protected
13
Q

Device disassembly - Get the right information.

A
14
Q

Device disassembly - Tools.

A
15
Q

Laptop - LCD display troubleshooting.

A
16
Q

Laptop - Input issues.

A
17
Q

Laptop - Wireless troubleshooting.

A
18
Q

Laptop - Power issues.

A
19
Q

Laptop - External monitor issues.

A

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