5.1 Correspondence Manual Flashcards
What color ink shall correspondences be signed in ?
blue
Are route slips considered correspondence?
no
When shall the CHP 51wp be used for correspondence? Category 1
Between state agencies
shall be memo when to appointed official
When shall departmental letterhead be used for correspondence? Category 2
To anyone outside state government
it can be used when…commendations of employees elected officials such as governor judges etc.
How soon shall correspondence be acted upon ? If it can’t be replied to?
within 15 working days.
It must be acknowledged
What is the recommended reference source when preparing written work?
the Gregg reference manual
What is the complimentary close?
sincerely
What is required on all state correspondence?
Telephone device for the deaf (TDD)
Calif. Relay Service telephone numbers
What shall the file number consist of on a memo?
singer’s location code
authors ID
typist id (not necessary if the same)
Office of primary interest
what is the required spacing on memo’s?
double spacing for single paragraph
single spacing on more than one with a double space between paragraphs.
How shall paperwork be attached when using USPS?
stapled or banded
no paper clips or clasps
What company do we ship with for time sensitive material?
on trac
Where does ontrac not ship to?
outside california
how long can comm net messages establish policy for?
up to 90 calendar days
Information that contains directives or information shall be issued as? 2 of them
MM or IB
