5. Discovering the social organisation Flashcards

1
Q

Elton Mayo

A

Key figure in the Hawthorne studies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Fritz Roethlisberger and William Dickson

A

Writers of the largest account of the Hawthorne studies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Mary Follett

A

Early management theorist

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Daniell Bell

A

Wrote about post-industrialisation and its impact on society

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Social organisation

A

The belief that the social relations between people are a key factor in shaping how people act in organisations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Hawthorne studies

A

Studies that ran from 1924 to the late 1930s- credited with discovering the social side of the organisation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Human relations

A

Aims to understand and prescribe changes in workplace behaviour based on the importance of group norms, communication and supervisory skills

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Vascular skin reaction

A

A white line on the wrist created by a blunt instrument which disappears more quickly when a person is fatigued

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Group norms

A

The unwritten rules that shape peoples behaviour within a group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Hawthorne effect

A

The very act of observation changes behaviour

How well did you know this?
1
Not at all
2
3
4
5
Perfectly