5/101.51 EARLY IDENTIFICATION AND INTERVENTION PROGRAM (EIIP) Flashcards Preview

Department Policy > 5/101.51 EARLY IDENTIFICATION AND INTERVENTION PROGRAM (EIIP) > Flashcards

Flashcards in 5/101.51 EARLY IDENTIFICATION AND INTERVENTION PROGRAM (EIIP) Deck (16)
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1
Q

The Early Identification and Intervention Program (EIIP) is committed to promoting?

A

The Early
Identification and Intervention Program (EIIP), is committed to promoting employee success through non-disciplinary
methods

2
Q

What does Early Identification Identify?

A

Early identification identifies behavior which could lead to diminished work performance.

3
Q

How is Early intervention implemented?

A

Early intervention is
implemented through the employee’s supervisor with support from the EIIP Office and occurs immediately after a
behavior is identified.

4
Q

Who has access to the Employee’s Dashboard?

A

Only the employee and

the employee’s chain of command will have access to the employee’s “dashboard.”

5
Q

What should emphasis be directed regarding the EIIP?

A

It should be emphasized EIIP is a non-disciplinary tool which identifies incidents and/or patterns which could or may
result in diminished work performance.

6
Q

Regarding the Blue Team Dashboard, it should be?

A

should only be a navigational system for a
supervisor; great emphasis should be placed on human interaction between the supervisor and the employee to determine
if and how an employee may receive assistance.

7
Q

The EIIP Dashboard consists of three colors which represent the employee’s status within the EIIP system, what are they?

A

green
indicates that there are no identified issues; yellow indicates that the employee is one incident away from reaching an
identified threshold; and red indicates that the employee has reached or surpassed an identified threshold

8
Q

What is the only color of the employee’s dashboard that requires intervention by the supervisor?

A

Red

9
Q

What are included as performance indicators as EIIP focuses on incidents which may cause the employee stress and result in diminished work performance?

A

Exonerated and unfounded complaints

10
Q

What are indicators that have a threshold of one incident that require mandatory intervention?

A

Primary indicators are incidents which are related

to domestic disturbances, moral turpitude, indebtedness and/or garnishment, alcohol/drugs, or criminal issues in nature.

11
Q

What is the key component of the EIIP?

A

Early intervention by the first line supervisor is the key component of EIIP

12
Q

How often will Supervisors review their employee’s “dashboard?”

A

at least monthly and address red flags within a two week period

13
Q

How are first line supervisors encouraged to engage in “early-early intervention?”

A

by reviewing the dashboard more often, professionally

interacting with their employees, and reviewing an employee’s work performance.

14
Q

What happens if an employee refuses to participate when participation is not mandatory?

A

a notation will be made in the Blue Team routing by the first line supervisor and no disciplinary action will be taken
based on a refusal. If subsequent related incidents occur which require internal investigations, the fact that a supervisor made efforts to intervene on earlier occasions may be introduced during the adjudication process.

15
Q

Can the EIIP be mention in contact reports?

A

Due to confidentiality, EIIP will not be mentioned in contact reports. Rather, documentation will be based on the
diminished performance rather than discussion of flags generated within EIIP.

16
Q

what are the responsibilities of the First Line Supervisor as it pertains to the EIIP?

A
  1. Receives EIIP Flag or during monthly review of dashboard, recognizes a pattern and/or has a concern.
  2. Reviews EIIP Flag and supporting information.
  3. Requests the Summary of Employees Performance from EIIP Coordinator for review.
  4. Consults with second line supervisor.
  5. Meets “face to face” with employee within one week of notification to discuss pattern/concerns; listens to input
    from employee.
  6. If no pattern or concern exists after “face to face” meeting with employee, Blue Team routing is completed and
    forwarded to second line supervisor for approval.
  7. If a pattern or concern exists, consults with second line supervisor and EIIP Coordinator, if necessary, regarding
    intervention options.
  8. Conducts intervention meeting with employee.
  9. Follows up with coordinating or scheduling of interventions to ensure employee’s participation, when
    applicable.
  10. Completes Blue Team routing indicating what action was taken, forwards it to second line supervisor within
    two weeks of notification.
  11. Continues to assess employee’s performance.