3rd Edition Chapter 2 Preparing for Promotion Flashcards

1
Q

Also known as the patronage system. The practice of making appointments to public office based on a personal relationship or affiliation rather than because of merit?

A

Spoils System

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2
Q

What Act was enacted by congress in 1883 in response to the extensive corruption at Tammany Hall in New York City and the many other publicized abuses of the patronage system?

A

Pendleton Civil Service Reform Act

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3
Q

Attributes or qualities that can be described and measured during a promotional examination?

A

Dimensions

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4
Q

What are the six most common dimensions of a promotional examination?

A
  1. Oral Communication
  2. Written Communication
  3. Problem Analysis
  4. Judgement
  5. Organizational Sensitivity
  6. Planning/Organizing
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5
Q

Promotional candidates are placed according to the order they scored?

A

Rank-Ordered List

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6
Q

Promotional candidates are placed into groups?

A

Banded List

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7
Q

The municipality’s personnel or human resources department uses two documents to define the knowledge, skills, and abilities that are required for every classified position within the municipality?

A
  1. Narrative Job Description

2. Technical Class Specification

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8
Q

The traits required for every classified position within the municipality. Defined by a narrative job description and a technical class specification?

A

Knowledge, Skills, and Abilities (KSAs)

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9
Q

Summarizes the scope of the job and provides examples of the typical tasks a person holding that position would be expected to perform?

A

Narrative Job Description

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10
Q

A technical worksheet that quantifies the knowledge, skills, and abilities (KSAs) by frequency and importance for every classified job within the local civil service agency?

A

Technical Class Specification

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11
Q

What are some components frequently utilized for a promotional exam?

A
  1. Multiple-Choice Written Examination
  2. Assessment Centers
  3. Emergency Incident Simulations
  4. Interpersonal Interaction
  5. Writing or Speaking Exercise
  6. Technical Skills Demonstration
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12
Q

What are three options for constructing a multiple-choice written examination test?

A
  1. Local exam committee develops the test and the committee members write the questions.
  2. Private companies may develop generic exams that are used by many fire departments
  3. The department hires a consultant to write a more specific examination that is directed toward local priorities
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13
Q

The committee has certified that the knowledge being measured by the question is required on the job and referenced to known standards?

A

Job-Content/Criterion-Referenced Validity

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14
Q

The characteristic where a test measures what it is intended to measure on a consistent basis?

A

Reliability

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15
Q

A series of simulation exercises that are used to evaluate a candidate’s competence in performing the actual tasks associated with a job?

A

Assessment Centers

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16
Q

A promotional examination component in which the candidate deals with correspondence and related items accumulated in a fire officer’s desk?

A

In-Basket Exercise

17
Q

A suggested method for handling promotional in-baskets exam?

A
  1. Review
  2. Prioritize
  3. Identify Resources/Options/Alternatives
  4. Follow-up
  5. Make Notifications
18
Q

Often included in a promotional examination to test the candidate’s ability to perform in the role of officer at a fire or some other type of situation?

A

Emergency Incident Simulation

19
Q

Emergency incident simulations fall into four formats?

A
  1. Data Dump Questions
  2. Mock Emergency Incident
  3. Interactive Emergency Scene Simulation
  4. Full-Scale Incident Simulation
20
Q

The candidate is provided with information concerning an emergency situation, usually in a written format that includes pictures or pre incident plan information. The candidate has to explain which actions would be taken in the situation described and which factors would be considered in the making of those decisions. It provides an opportunity for the candidate to demonstrate a depth of knowledge about a particular subject?

A

Data Dump Question

21
Q

The candidate is provided with a set of basic information concerning an emergency incident to begin the exercise. As the simulation progresses, the candidate is provided with additional updates of the situation?

A

Mock Emergency Incident

22
Q

The candidate participates in an interactive simulation in a classroom or incident simulation trainer?

A

Interactive Emergency Scene Simulation

23
Q

The candidate actually dons protective clothing, climb into the officer’s seat on an apparatus, and responds to a realistic scenario with a crew of firefighters?

A

Full-Scale Incident Simulation

24
Q

Designed to test a candidate’s ability to perform effectively as a supervisor. The candidate has to deal with a role player who has a problem, complaint, or dilemma?

A

Interpersonal Interaction

25
Q

What are the key points to an interpersonal interactive assessment exam?

A
  1. Maintain control of the interview
  2. Tell the employee the exact behavior you expect
  3. Give the employee a deadline to demonstrate a consistent behavioral change
  4. Specifically arrange for follow-up meetings
  5. Attempt to get the employee to buy into or take personal responsibility for the improvement plan
  6. Be an empathetic listener, but remain focused on the reason for the interview
  7. Clearly explain the consequences if the employee’s behavior does not change or improve
  8. Try to finish the session on a positive note
26
Q

A successful approach for an interpersonal interaction exercise is for the candidate to demonstrate the qualities of what?

A

Extreme Supervisor

27
Q

A fire officer candidate should expect to deliver a short oral presentation or write a memo or report as part of the assessment center process?

A

Writing or Speaking Exercise

28
Q

For some supervising fire officer examinations, the candidate might also be required to demonstrate very specific technical skills?

A

Technical Skills Demonstration

29
Q

What are two study techniques for a promotional examination?

A
  1. Build a Personal Study Journal

2. Participate in role-playing activities

30
Q

A personal notebook to aid in scheduling and tracking a candidate’s promotional preparation progress?

A

Personal Study Journal

31
Q

What’s needs to be done to be effective in role-playing exercises?

A

Act naturally during the examination, while making supervisory decisions that are strictly based on policies and regulations

32
Q

What is one of the best ways to prepare for role-playing exercises?

A

Experience working in one of the busier or larger fire stations within your department