3rd Edition Chapter 10 Organized Labor and the Fire Officer Flashcards

1
Q

A negotiated legal agreement between the labor organization and the local jurisdiction?

A

Labor Contract

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2
Q

The range, scope, and tasks of a fire officer’s supervisory activities are defined by three primary components?

A
  1. The local labor contract
  2. The municipality’s personnel regulations
  3. The fire department’s rules, regulations, and procedures
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3
Q

A less powerful form of written agreement that is often used in jurisdictions where government employees do not have formal collective bargaining right?

A

Memorandum of Understanding (MOU)

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4
Q

A method whereby representatives of employees (unions) and employers determine the conditions of employment through direct negotiations?

A

Collective Bargaining

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5
Q

Mutual discussion and arrangement of the terms of an agreement?

A

Negotiations

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6
Q

A union member appointed or elected to be the first line of labor representation at the workplace?

A

Shop Steward

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7
Q

What were the three principal objectives of the IAFF when it was established in February 28, 1918?

A
  1. Obtain pay raises
  2. Establish two platoon or 12-hour workday schedule
  3. Ensure that appointments and promotions were based on individual merit, not political affiliation
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8
Q

What is the basis for a strong, positive, and effective supervisor/employee relationship?

A

Open, honest, and constant communications between the fire officer and the fire fighter

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9
Q

What are key recommendations that form the foundation of any strong supervisor/employee relationship between a fire officer and fire fighter?

A
  1. Schedule regular one-on-one meetings between you as the fire officer and each member of your company
  2. Schedule regular meetings with the company as a whole
  3. If a disagreement arises, work together to articulate the concern and to develop possible solution
  4. If the personal and professional relationship between you and a fire fighter is rocky from the beginning and both of you have decided to work to improve it, start by listing the areas in which you can succeed together
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10
Q

The intervention of a neutral third party in an industrial dispute?

A

Mediation

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11
Q

A dispute, claim, or complaint that any employee or group of employees may have about the interpretation, application, and/or alleged violation of some provision of the labor agreement or personnel regulations?

A

Grievance

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12
Q

A formal structured process that is employed within an organization to resolve a grievance?

A

Grievance Procedure

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13
Q

The grievant presents his or her complaint verbally to a supervisor, shortly after the occurrence of the action that gave rise to the grievance. In some organizations, this non documented verbal notification is called?

A

Informal Grievance or Step Zero

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14
Q

What are the 3 pieces of information a grievant must provide when filing a grievance?

A
  1. The article and section of the labor agreement or personnel regulation alleged to have been violated
  2. A full statement of the grievance, giving facts, dates, and time of events, as well as specific violations
  3. A statement of the desired remedy or adjustment
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