2. Monitoring And Surveillance In The Workplace And The Role Of HRM (Week 8) Flashcards Preview

MGF5261 Human Resource Management Issues > 2. Monitoring And Surveillance In The Workplace And The Role Of HRM (Week 8) > Flashcards

Flashcards in 2. Monitoring And Surveillance In The Workplace And The Role Of HRM (Week 8) Deck (7)
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1
Q

Describe the employer perspective on monitoring and surveillance

A
  1. Employees use of the internet may expose employers to loss and liability
  2. Employees may infect the system with a virus
  3. Loss of productivity - use of work time and equipment
  4. From this perspective employers can justify the monitoring of employees
2
Q

Ecommunication misconceptions

A
  • perceived privacy of communication through work systems
  • lack of permanency
  • emails not being able to be used as legal evidence
3
Q

What are the types of E-management?

A
  1. Monitoring software (filtering systems)
  2. Outgoing checking (emails, website visits)
  3. Incoming check (spam and viruses, redirect head hunter emails to HR)
  4. Social networking usage
4
Q

Issues with M&S

A
  1. What level of surveillance is appropriate?
  2. What is the appropriate level of personal and private use of email / internet at work?
  3. To what extend does the employer have the right to encroach on these area
  4. How will the employer / employee trust be maintained?
    All this has to be balance with the understanding that inappropriate or excessive use of email / internet can lead to reduced productivity and cause liability to the organisation
5
Q

Emerging issues in MandS

A
  1. Issues of human implants of RFID
  2. Implanting people like pets is now a real phenomena
  3. This is the new frontier which organisations are now pushing
    When does monitoring become a violation of employees right to privacy?
6
Q

What is the alternative?

A
  • Post Fordist approach
  • What about no monitoring?
  • Cost / benefits of this approach
  • Issue of trust and commitment and employee discretionary effort
7
Q

Factors to consider with privacy concerns

A
  1. was there a reasonable expectation of privacy
  2. was the employee informed about polices and monitoring
  3. if not, then this may constitute an invasion of privacy