Flashcards in 1.3.A Knowledge of theories, methods, and techniques to build and manage professional relationships, for example group dynamics, teamwork, shared experience, and negotiation Deck (5)
I. Build and Manage Professional Relationships
TD professionals should understand the methods and techniques needed to build and manage professional relationships because collaborating and working on teams is how most work is accomplished in organizations.
1.3.A Knowledge Statement
How are "Group Dynamics processess" helpful to groups and team?
Group dynamics processes ensure that all members are effective contributors.
Name three types of listening.
What is the difference between active listening and attentive listening?
Attentive listening is when you have some interaction with the speaker, for example, taking notes in a class or meeting
Active listening is when you have a high level of interaction with the speaker and are listening for content, meaning, and feelings.