1.2.1 - Customer Needs Flashcards Preview

GCSE Edexcel - Business definations and equations > 1.2.1 - Customer Needs > Flashcards

Flashcards in 1.2.1 - Customer Needs Deck (2)
Loading flashcards...
1

Convenience:

a product or services ability to fit in well with a customer's lifestyle or routine, the ease with which it can be used and/or it's easy-to-reach location

2

Four Factors of Customer needs

- Price
-Quality
-Choice - product portfolio
-Convenience